Manajemen Kinerja Aparat Pengawas Intern Pemerintahan Dalam Penerapan Inovasi Pelayanan Publik The New Public Services Pada Pemerintah Kota Jayapura

Authors

  • Nehseh Bangun Universitas Cenderawasih

DOI:

https://doi.org/10.31957/jeb.v10i1.2218

Keywords:

Performance Management, The New Public Service, and Government Performance Accountability System

Abstract

The purpose of this study is to describe the correlation between internal apparatus performance management and public service innovation based on the New Public Service paradigm. The research method used is descriptive qualitative with a case study approach. The results of the study prove validly and reliably that, the Performance Management of the Government Internal Supervisory Apparatus (APIP) Jayapura City in the application of public service innovations with the New Public Service paradigm, has not been implemented at all. Conditions that cause an increase in symptoms and poverty for the lower class. The main obstacle faced in the Performance Management of the Government Internal Supervisory Apparatus (APIP) of Jayapura City is the non-optimal preparation and determination of a permanent Performance Plan. All efforts have been made by the APIP Performance Management in Jayapura City to overcome the obstacles faced, both internally by the APIP organization and externally at other Regional Apparatus Organizations, and Village Government organizations as well as the preparation and determination of the Regional Revenue and Expenditure Budget (APBD), both through coordination coordination Regional supervision directly or through online consultation, however, has not been optimal. This condition causes impartiality to the public interest and public services which has negative implications for the 2017 Jayapura City Performance Accountability Report (LAKIP) in the applicable Government Performance Accountability System (SAKIP).

Downloads

Download data is not yet available.

Author Biography

Nehseh Bangun, Universitas Cenderawasih

Program Studi Doktor Ilmu Sosial

References

Agus, A. (2019). Patologi Birokrasi dan Agenda Strategi: Kolaborasi Pendekatan New Public Management dan New Public Service Melalui Model Citizens Charter. Politea: Jurnal Politik Islam, 2(1), 77-90.

Denhardt, Janet V, and Robert B. Denhardt. (2003). The New Public Service, M.E Shape,New York.

Goraph, F. A., (2020). Organisasi Dan Manajemen Pemerintahan. CV. Pilar Nusantara.

Jones, R. & Pendlebury, M. (2010). Public Sector Accounting Sixth edition. Financila TimesPrentice Hall, London.

Mahmudi, M. (2003). New Public Management (NPM): Pendekatan Baru Manajemen Sektor Publik. Sinergi: Kajian Bisnis Dan Manajemen, 6(1).

Najarian G., (1993). Manajemen Kinerja Korporasi dan Organisasi: Pendekatan Menyusun Indikator, Penerbit Erlangga, Jakarta.

Ningtyas, T. (2017). New Public Service: Pelayanan Publik Berbasis Humanistik untuk Kesuksesan Reformasi Birokrasi. Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial, 1(1), 13-22.

Nugroho R. (2014). Metode Peneltian Kebijakan, Cetakan II, Pustaka Pelajar, Yogyakarta.

Redjo, S. I. (2018). Dinamika Manajemen Pemerintahan Di Indonesia. Jurnal Academia Praja, 1(02), 1-20.

Rusdia, U. (2019). Manajemen Pemerintahan Daerah Menuju Indonesia Baru. JISIPOL| Jurnal Ilmu Sosial dan Ilmu Politik, 3(3), 32-42.

Stoner, James AF and Edward R. Freeman, 1992: Management, New Jersy: Prentice Hall.

Sule, E.T. & Saefullah, K.(2005). Pengantar Manajemen. Jakarta: Fajarinterpratama.

Tangkilisan, H. N. S. (2005). Manajemen publik. Grasindo.

Wibisono, Y. Y., Govindaraju, R., Irianto, D., & Sudirman, I. (2018). Managing differences, interaction, and partnership quality in global inter-firm relationships: An empirical analysis on offshore IT outsourcing. International Journal of Managing Projects in Business.

Wibowo. (2012). Manajemen Kinerja, Rajawali Pers, Jakarta

Downloads

Published

2022-07-26

How to Cite

Bangun, N. (2022). Manajemen Kinerja Aparat Pengawas Intern Pemerintahan Dalam Penerapan Inovasi Pelayanan Publik The New Public Services Pada Pemerintah Kota Jayapura. JURNAL EKOLOGI BIROKRASI, 10(1), 48–68. https://doi.org/10.31957/jeb.v10i1.2218

Issue

Section

Articles